Following successful trials we are pleased to announce the formal adoption of the new self-service lending system across all libraries. "This new system will streamline book management and allow students and staff to borrow books beyond normal opening times, as well as cutting down queues in regular hours," said Sylvia Lence, Deputy Head of Library Services.
The new system has drawn criticism for failing to indicate due return dates upon books themselves, instead issuing ATM style receipts. One recommendation arising from last term's pilot scheme was that emails should be sent to borrowers reminding them of return dates. Questioned as to why this recommendation was not being adopted, Ms Lence cited rising costs, adding that the receipts make very handy bookmarks, and thus constituted an improvement in service to borrowers.
Another member of staff, speaking on condition of anonymity, confirmed this. "Of course we can't afford to send reminders. Where else do you think we get the money for new books?"
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